Frequently Asked Questions

I have donated, but I'm still being asked for a donation. What do I do?

If you've paid by eCheck, then you'll have to wait until the payment is cleared. This can be up to several business days, and there is no way to expedite the process. Once we have notice, then your account will be marked accordingly.
If your payment has cleared and you're still receiving the request, you must sign in first. This is the only way that our system can know who you are.

I selected High quality on my conversion but the audio quality is still poor

When our software scrapes the audio out of your FLV file that audio can only be equal to the quality of the video. So if you select a low quality video your audio quality will be poor even if you select a high quality conversion

Where are my files?

Our software does not know to what directory your browser will download the files. Please investigate these settings within your browser to locate this directory.

Does your website support Mp4 conversions?

Our software has the ability to convert video to Mp4, however this feature will only be available in our member area. Our member area product launch will be later this Year!

What FLV file types do you support?

Currently we support Youtube, Google video, Yahoo video and Flickr video. All of these video types can be converted to Mp3

How do I convert Youtube to Mp3?

We have made this process as simple as possible. Simply go to one of the supported video sites. Search for the video you would like to convert. Copy the URL of the video and paste it into our converter, then click convert

How can I share my file with someone else?

After your file has been converted we give you the option of sharing the file with a friend by entering their email address. We will email them the download link

Why is your site so awesome?

This is a tough one to answer but we will try. was developed with the intention of providing an in demand service better than everyone else. Our no nonsense, easy to use, lightning fast converter tool is just the start of what we plan to bring in the future. Visit often and be sure to let us know if there is anything we can do to make this site better